Legal

Privacy Policy

Last updated: August 2026

1. Introduction

Explore Sumatra Trekking ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book a tour with us.

2. Information We Collect

We may collect personal identification information from you in various ways, including when you fill out a booking form, contact us via WhatsApp, or send us an email. The information we collect may include your Name, Email Address, Phone Number, and travel preferences.

3. How We Use Your Information

We use the information we collect primarily to process your bookings, communicate with you regarding your itinerary, and improve our services. We do not sell, rent, or trade your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. Third-Party Services

We use third-party services such as WhatsApp for communication and booking confirmation. Please refer to their respective privacy policies to understand how they handle your data.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: exploresumatratrekking@gmail.com
Phone: +62 813-6012-3045